Network Connection

If you're experiencing slow download times, here are some tips:

• Most home or office internet connections should work great
• Public spaces like cafes or airports often have limited download speeds
• Try again when you're in a location with a faster connection

You can also improve performance by closing other applications using bandwidth:

• Video conferencing
• Video streaming
• File downloading

Computer Performance

Supported browsers:

• Google Chrome
• Safari
• Microsoft Edge

For the best experience:

• Newer Mac computers with M-series chips (M1, M2, M3, or newer)
• PCs with dedicated graphics cards

If you're experiencing slower performance, your computer's graphics capabilities may be limited. Consider using a device with better graphics hardware for the smoothest experience.

On Windows? Click here for performance help on a Windows machine.